The Helen Ross McNabb Center – PACT is a comprehensive behavioral health service provider located in Knoxville, Tennessee. The facility is part of the Helen Ross McNabb Center, a not-for-profit organization dedicated to improving the lives of individuals through various mental health and social services.
Location and Address:
Address: Helen Ross McNabb Center – PACT, Knoxville, Tennessee
Relevant Landmarks: The facility is situated near major roads and landmarks in Knoxville, making it accessible for those seeking treatment.
Primary Purpose: The primary purpose of the Helen Ross McNabb Center – PACT is to provide intensive community-based treatment for adults with severe mental illnesses, aiming to reduce symptoms, enhance community functioning, and promote independent living.
Key Services and Programs List
Program for Assertive Community Treatment (PACT)
Description: PACT is designed to help adults with severe mental illnesses by providing comprehensive, community-based care. This includes medication management, vocational rehabilitation, and therapeutic interventions to reduce hospitalization and improve daily functioning.
Family Walk-In Center
Description: The Family Walk-In Center offers services to children experiencing mental health crises, providing up to eight weeks of intensive outpatient services. This center is open seven days a week and is located at 5645 Merchants Center Blvd in Knoxville.
EmPATH Unit
Description: The Emergency Psychiatric Assessment, Treatment and Healing Unit (EmPATH) is a new addition to the McNabb Center, launched in June 2024. It aims to quickly stabilize patients experiencing behavioral health crises and provide comprehensive transition and discharge planning.
Silver Linings Intensive Outpatient Program
Description: This program is specifically designed for women of child-bearing age who have given birth to a child diagnosed with Neonatal Abstinence Syndrome (NAS) or are at risk of giving birth to a child with NAS due to prenatal substance abuse.
Levels of Care
Outpatient Services: The facility offers various outpatient services, including counseling, diagnosis, and follow-up care. These services are designed to support clients in their daily lives without requiring hospitalization.
Intensive Outpatient Services: Programs like the Family Walk-In Center and the Silver Linings Intensive Outpatient Program provide more intensive care for those in crisis or with specific needs.
Community-Based Care: PACT is a community-based program that delivers care directly to clients in their homes or community settings, ensuring continuous support and intervention.
Staff and Expertise
Key Staff Members: The team includes a multidisciplinary group of professionals such as nurses, vocational rehabilitation specialists, therapists, and psychiatrists. For example, Dr. David Manning and Dr. John Schulte are notable psychiatrists involved in the PACT program.
Specialties Available: The staff specializes in mental health care, substance use treatment, and social services. They are trained to handle a wide range of behavioral health issues.
Notable Expertise: The staff’s expertise includes assertive community treatment, crisis intervention, and holistic care approaches.
Treatment Approach
Philosophy: The Helen Ross McNabb Center – PACT operates on a philosophy of providing compassionate, comprehensive care that addresses the holistic needs of clients. This includes a focus on community integration and independent living.
Treatment Modalities: The facility uses evidence-based practices such as medication management, psychotherapy, vocational rehabilitation, and family support. Daily treatment team meetings ensure coordinated care.
Evidence-Based Practices: The PACT program is based on the assertive community treatment model, which has been proven effective in reducing hospitalization and improving client outcomes.
Unique Features
Community-Based Care: The PACT program stands out for its community-based approach, where treatment is delivered directly to clients in their homes or community settings. This ensures continuous support and intervention, setting it apart from more traditional inpatient models.
EmPATH Unit: The recent launch of the EmPATH unit provides a unique and innovative approach to crisis stabilization, offering rapid and compassionate care for those in immediate need.
Accreditations and Quality Measures
While specific accreditations are not detailed in the provided sources, the Helen Ross McNabb Center is recognized for its comprehensive and high-quality services. It is supported by organizations such as the United Way of Greater Chattanooga, indicating a level of community trust and quality.
Admission Process and Insurance
Admission Process: Potential clients or their families can initiate the admission process by contacting the Helen Ross McNabb Center directly. The center offers a compassionate and welcoming environment, with staff available to guide through the intake process.
Insurance: The facility accepts various types of insurance. For specific inquiries about insurance coverage and the admission process, individuals can call 1-800-255-9711.
For more information or to inquire about services, please visit the Helen Ross McNabb Center’s website or contact them directly at 1-800-255-9711.
