205 West Springdale Avenue, Knoxville, TN 37917
205 West Springdale Avenue Knoxville TN 37917

The Helen Ross McNabb Center – Adult Clinical Services is a comprehensive mental health and substance use treatment facility located in Knoxville, Tennessee. Situated at 205 West Springdale Avenue, Knoxville, TN 37917, this facility is easily accessible and serves as a vital resource for adults and young adults in the region. The primary purpose of the Helen Ross McNabb Center is to provide a wide range of mental health services, including treatment for substance use disorders, to help individuals achieve emotional stability and overall well-being. The facility is known for its specialized programs, including services tailored for specific populations such as pregnant and postpartum women, military personnel, and individuals with co-occurring disorders.

Location and Address

Address: 205 West Springdale Avenue, Knoxville, TN 37917

Relevant Landmarks: Located in the heart of Knoxville, the facility is near several major cross-streets and landmarks, making it easily accessible by public transportation or personal vehicle.

Key Services and Programs List

Outpatient Mental Health Services

The Helen Ross McNabb Center provides outpatient mental health services, including psychosocial assessments, therapy, medication services, and case management. These services are designed to improve the client’s overall functioning and address any barriers to emotional stability.

Intensive Outpatient Programs (IOP)

The facility offers intensive outpatient programs for alcohol and drug dependency, which include gender-specific counseling sessions for both co-occurring diagnosed and chemically dependent adults. These programs provide 9-12 hours of structured programming per week, including group therapy and substance abuse education.

Intervention Services

The center provides intervention services to help family or friends of addicts stage an intervention. Professional intervention specialists assist in organizing and communicating with the addict, guiding participants in describing the damage caused by the addict’s behavior and the need for outside help.

HIV/AIDS Prevention & Outreach

The facility offers HIV/AIDS prevention and outreach services, including individual and group education, assessment, referral, and comprehensive risk counseling services. These services also include Oraquick HIV testing and public health awareness communications.

Levels of Care

Outpatient

Outpatient mental health services are provided to children and adults with significant impairments related to mental health diagnoses. Services include psychosocial assessments, therapy, medication services, and case management.

Intensive Outpatient

Intensive outpatient programs are available for alcohol and drug dependency, offering structured programming that includes group therapy and substance abuse education.

Telemedicine/Telehealth

The facility offers telemedicine/telehealth services, allowing patients to receive treatment remotely, which is particularly useful for those with mobility issues or living in remote areas.

Staff and Expertise

The staff at the Helen Ross McNabb Center are highly trained in treating a variety of mental health issues, including substance use disorders, trauma, and co-occurring conditions. The team includes professionals with expertise in cognitive behavioral therapy, dialectical behavior therapy, and motivational interviewing, among other evidence-based practices.

Treatment Approach

The facility’s treatment approach is centered around providing comprehensive and integrated care. This includes evidence-based therapies such as cognitive behavioral therapy, dialectical behavior therapy, and motivational interviewing. The center also offers trauma-related counseling and 12-step facilitation, ensuring a holistic approach to treatment.

Unique Features

Specialized Programs

The Helen Ross McNabb Center offers several specialized programs, including the MOMS program, which is tailored for pregnant and postpartum women facing drug and/or alcohol addiction. The center also provides military services for individuals who have served in the military and their family members, addressing issues such as PTSD, depression, and anxiety.

Innovative Therapies

The facility incorporates innovative therapies such as the Matrix Model for substance use treatment and relapse prevention strategies. These approaches are designed to provide effective and sustainable recovery plans for patients.

Accreditations and Quality Measures

The Helen Ross McNabb Center is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF) and is certified by state substance abuse, health, and mental health departments. These accreditations indicate the facility’s commitment to quality care and adherence to industry standards.

Admission Process and Insurance

The admission process at the Helen Ross McNabb Center involves an initial assessment to determine the appropriate level of care. The facility accepts various types of insurance, including Medicaid, private health insurance, and federal funding for substance use programs. For inquiries and to initiate the admission process, potential clients can call (855) 802-1592 for 24/7 help with treatment.

Contact Information

Phone: (865) 523-4704

Address: 5645 Merchants Center Blvd, Knoxville, TN 37912

24/7 Help Line: (855) 802-1592

 

Intake Phone Number
865-637-9711
County
Knox
Mental Health Treatment
Yes
Substance Abuse Treatment
No
Detoxification
No
Methadone Maintenance
No
Methadone Detoxification
No
Buprenorphine used in treatment
No
Naltrexone (oral)
No
Vivitrol® (injectable Naltrexone)
No
Transitional housing or halfway house
No
All Clients in Opioid Treatment Program
No
Individual psychotherapy
Yes
Couple/family therapy
No
Group therapy
No
Cognitive/behavior therapy
Yes
Dialectical behavior therapy
No
Behavior modification
Yes
Integrated dual disorders treatment
No
Trauma therapy
Yes
Activity therapy
No
Electroconvulsive therapy
No
Psychotropic medication
Yes
Telemedicine therapy
No
Smoking not allowed
No
Smoking allowed in designated area
Yes
Smoking allowed without restriction
No
Hospital inpatient
No
Psychiatric hospital or unit
No
Residential
No
Residential treatment center (RTC) for children
No
Residential treatment center (RTC) for adults
No
Other residential services (excluding RTCs)
No
Partial hospitalization/day treatment
No
Outpatient
Yes
Outpatient mental health facility
Yes
Community mental health center
No
Multi-setting mental health facility (e.g., residential plus outpatient)
No
Short-term residential
No
Long-term residential
No
Residential detoxification
No
Outpatient detoxification
No
Outpatient methadone/buprenorphine or vivitrol
No
Outpatient Day treatment or partial hospitalization
No
Intensive outpatient treatment
No
Regular outpatient treatment
No
Hospital inpatient detoxification
No
Hospital inpatient treatment
No
Computerized treatment
No
Assertive community treatment
No
Intensive case management
Yes
Case management
Yes
Chronic disease/illness management
No
Consumer-run (peer-support) services
No
Court-ordered outpatient treatment
Yes
Diet and exercise counseling
No
Education services
No
Family psychoeducation
Yes
Housing services
Yes
Illness management and recovery
No
Integrated primary care service
No
Nicotine replacement therapy
No
Non-nicotine smoking/tobacco cessation
No
Psychosocial rehabilitation services
No
Screening for tobacco use
No
Suicide prevention services
No
Supported employment
No
Supported housing
No
Therapeutic foster care
No
Tobacco cessation counselling
No
Vocational rehabilitation services
No
Crisis intervention team
No
Psychiatric emergency walk-in services
Yes
Services for the hearing-impaired
Yes
Spanish
No
American Indian or Alaska Native languages
No
Other Languages
No
Female
No
Male
No
Persons with co-occurring mental and substance abuse disorders
Yes
Lesbian, gay, bisexual, or transgender (LGBT) clients
No
Veterans
No
Active duty military
No
Military families
No
Clients referred from the court/judicial system (other than DUI/DWI)
No
Seniors or older adults
No
Adolescents
No
Pregnant/postpartum women
No
Adult women
No
Adult men
No
Persons with HIV or AIDS
No
Persons who have experienced trauma
No
Residential beds for client's children
No
Persons who have experienced sexual abuse
No
Persons who have experienced intimate partner violence, domestic violence
No
Children with serious emotional disturbance (SED)
No
Persons with serious mental illness (SMI)
Yes
Persons with Alzheimers or dementia
No
Persons with post-traumatic stress disorder (PTSD)
No
Persons with traumatic brain injury (TBI)
No
Transitional age young adults
No
Persons with eating disorders
No
U.S. Department of Veterans Affairs
No
State mental health authority
No
Other state government agency
No
Regional/district or county, local or municipal government
No
Tribal government
No
Indian health service
No
Children/adolescents
No
Young adults
Yes
Adults
Yes
Seniors (65 or older)
Yes
No payment accepted
No
Cash or self-payment
Yes
Medicaid
Yes
Medicare
Yes
State financed health insurance plan other than Medicaid
Yes
Private health insurance
Yes
Military insurance (e.g., TRICARE)
No
IHS/638 contract care funds
No
Access to recovery (ATR) voucher
No
State mental health agency funds
Yes
State welfare or child and family services funds
No
State corrections or juvenile justice funds
Yes
State education funds
No
Other State funds
Yes
County or local government funds
Yes
Community Service Block Grants
Yes
Community Mental Health Block Grants
Yes
U.S Department of VA funds
No
Methadone and buprenorphine clients only
No
Methadone clients only
No
DUI/DWI clients
No
DUI/Serve only DWI clients
No
Sliding fee scale (fee is based on income and other factors)
No
Payment assistance (check with facility for details)
No
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