800 Hospital Drive - Suite 8-B , New Bern, NC 28560
800 Hospital Drive - Suite 8-B New Bern NC 28560

CarolinaEast Medical Center – Crossroads Partial Hospital Program is a comprehensive mental health treatment center located in New Bern, North Carolina. The facility is situated at 800 Hospital Drive, Suite 8-B, New Bern, NC 28561, making it easily accessible for those seeking mental health and substance use treatment in the Craven County area. The primary purpose of the Crossroads Partial Hospital Program is to provide intensive, structured treatment for individuals with acute mental health symptoms and substance use disorders, offering a range of therapeutic services to support recovery and overall well-being.

The facility serves a diverse population, including young adults, adults, and seniors, and is known for its holistic approach to treatment, incorporating various therapeutic modalities and support services. Unique features include the integration of family therapy and comprehensive assessments to tailor treatment plans to individual needs.

Key Services and Programs List

Comprehensive Mental Health Assessment

The facility offers comprehensive mental health assessments to determine the appropriate level of care for each patient. These assessments are crucial in developing personalized treatment plans.

Substance Use Treatment

Substance use rehabilitation at Crossroads includes supervised detoxification, therapy, and support groups. The program is designed to address physical dependency and psychological triggers, empowering individuals to achieve and maintain sobriety.

Family Therapy

Couples and family therapy are integral components of the treatment program. These services help address communication issues, conflicts, and emotional challenges within family dynamics, which are often critical in the recovery process.

Trauma Therapy

Trauma therapy is provided to help patients process and overcome past traumatic incidents that may be contributing to their current mental health or substance use issues. This therapy is led by trained and compassionate mental health professionals.

Levels of Care

Inpatient Psychiatric Hospitalization

The inpatient program offers 24/7 psychiatric care for individuals requiring intensive, round-the-clock treatment. This includes evaluation by a psychiatrist, medication management, and mental health treatment.

Partial Hospitalization Program (PHP)

The PHP is a structured, short-term intensive rehabilitation service. Patients attend sessions Monday through Friday for four hours a day over several weeks. This program includes individual therapy, group therapy, and psycho-educational groups.

Intensive Outpatient Program

This program is designed for individuals who are stable but need to continue a structured treatment plan while maintaining work and personal responsibilities. It includes individual therapy, group therapy, and self-help groups.

Staff and Expertise

The staff at CarolinaEast Medical Center – Crossroads Partial Hospital Program includes licensed professionals specializing in mental health and substance use treatment. The team is well-trained in providing cognitive behavioral therapy, trauma therapy, and other evidence-based practices. The facility also offers nutrition therapy and other ancillary services, ensuring a comprehensive approach to patient care.

Treatment Approach

The treatment philosophy at Crossroads emphasizes a holistic approach, combining physical, emotional, and medical interventions. The facility uses evidence-based practices such as cognitive behavioral therapy, trauma therapy, and family psychoeducation to empower individuals to manage their conditions effectively. The goal is to enhance overall well-being and support sustainable recovery.

Unique Features

Family Involvement

A distinctive aspect of the Crossroads program is the strong emphasis on family involvement. Family therapy and psychoeducation are integral parts of the treatment, recognizing the critical role family dynamics play in recovery and mental health.

Comprehensive Ancillary Services

The facility offers a range of ancillary services, including case management, education services, and nutrition therapy. These services are designed to support patients in all aspects of their recovery, from managing their condition to improving their overall health and well-being.

Accreditations and Quality Measures

While specific accreditations are not detailed in the available sources, the facility is part of the CarolinaEast Health System, which is known for its commitment to quality care and patient satisfaction. The programs and services offered are aligned with best practices in mental health and substance use treatment.

Admission Process and Insurance

The admission process at CarolinaEast Medical Center – Crossroads Partial Hospital Program begins with a comprehensive assessment to determine the appropriate level of care. The facility accepts various payment options, including cash or self-payment, Medicaid, Medicare, state-financed health insurance plans, private health insurance, and military insurance.

For inquiries and to initiate the admission process, individuals can contact the facility at 252-633-8026 or visit their location at 800 Hospital Drive, Suite 8-B, New Bern, NC 28561.

 

Intake Phone Number
252-633-8026
County
Craven
Mental Health Treatment
Yes
Substance Abuse Treatment
No
Detoxification
No
Methadone Maintenance
No
Methadone Detoxification
No
Buprenorphine used in treatment
No
Naltrexone (oral)
No
Vivitrol® (injectable Naltrexone)
No
Transitional housing or halfway house
No
All Clients in Opioid Treatment Program
No
Individual psychotherapy
Yes
Couple/family therapy
Yes
Group therapy
Yes
Cognitive/behavior therapy
Yes
Dialectical behavior therapy
Yes
Behavior modification
No
Integrated dual disorders treatment
No
Trauma therapy
Yes
Activity therapy
No
Electroconvulsive therapy
No
Psychotropic medication
Yes
Telemedicine therapy
No
Smoking not allowed
Yes
Smoking allowed in designated area
No
Smoking allowed without restriction
No
Hospital inpatient
No
Psychiatric hospital or unit
No
Residential
No
Residential treatment center (RTC) for children
No
Residential treatment center (RTC) for adults
No
Other residential services (excluding RTCs)
No
Partial hospitalization/day treatment
Yes
Outpatient
No
Outpatient mental health facility
Yes
Community mental health center
No
Multi-setting mental health facility (e.g., residential plus outpatient)
No
Short-term residential
No
Long-term residential
No
Residential detoxification
No
Outpatient detoxification
No
Outpatient methadone/buprenorphine or vivitrol
No
Outpatient Day treatment or partial hospitalization
No
Intensive outpatient treatment
No
Regular outpatient treatment
No
Hospital inpatient detoxification
No
Hospital inpatient treatment
No
Computerized treatment
No
Assertive community treatment
No
Intensive case management
No
Case management
Yes
Chronic disease/illness management
No
Consumer-run (peer-support) services
No
Court-ordered outpatient treatment
No
Diet and exercise counseling
Yes
Education services
Yes
Family psychoeducation
No
Housing services
No
Illness management and recovery
Yes
Integrated primary care service
No
Nicotine replacement therapy
No
Non-nicotine smoking/tobacco cessation
No
Psychosocial rehabilitation services
No
Screening for tobacco use
No
Suicide prevention services
Yes
Supported employment
No
Supported housing
No
Therapeutic foster care
No
Tobacco cessation counselling
No
Vocational rehabilitation services
No
Crisis intervention team
No
Psychiatric emergency walk-in services
No
Services for the hearing-impaired
No
Spanish
No
American Indian or Alaska Native languages
No
Other Languages
No
Female
No
Male
No
Persons with co-occurring mental and substance abuse disorders
No
Lesbian, gay, bisexual, or transgender (LGBT) clients
No
Veterans
No
Active duty military
No
Military families
No
Clients referred from the court/judicial system (other than DUI/DWI)
No
Seniors or older adults
No
Adolescents
No
Pregnant/postpartum women
No
Adult women
No
Adult men
No
Persons with HIV or AIDS
No
Persons who have experienced trauma
No
Residential beds for client's children
No
Persons who have experienced sexual abuse
No
Persons who have experienced intimate partner violence, domestic violence
No
Children with serious emotional disturbance (SED)
No
Persons with serious mental illness (SMI)
No
Persons with Alzheimers or dementia
No
Persons with post-traumatic stress disorder (PTSD)
No
Persons with traumatic brain injury (TBI)
No
Transitional age young adults
No
Persons with eating disorders
No
U.S. Department of Veterans Affairs
No
State mental health authority
No
Other state government agency
No
Regional/district or county, local or municipal government
Yes
Tribal government
No
Indian health service
No
Children/adolescents
No
Young adults
Yes
Adults
Yes
Seniors (65 or older)
Yes
No payment accepted
No
Cash or self-payment
Yes
Medicaid
No
Medicare
Yes
State financed health insurance plan other than Medicaid
Yes
Private health insurance
Yes
Military insurance (e.g., TRICARE)
Yes
IHS/638 contract care funds
No
Access to recovery (ATR) voucher
No
State mental health agency funds
No
State welfare or child and family services funds
No
State corrections or juvenile justice funds
No
State education funds
No
Other State funds
No
County or local government funds
No
Community Service Block Grants
No
Community Mental Health Block Grants
No
U.S Department of VA funds
No
Methadone and buprenorphine clients only
No
Methadone clients only
No
DUI/DWI clients
No
DUI/Serve only DWI clients
No
Sliding fee scale (fee is based on income and other factors)
No
Payment assistance (check with facility for details)
No
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